Frequently Asked Questions
What’s in Pureworx Multi-Purpose and Floor Cleaner?
Pureworx is manufactured in a state-of-the-art machine using only purified water and Potassium Carbonate, a natural salt found in plant life. Through an electrochemical process, this combination is charged to create a powerful, high-pH cleaning solution that effectively breaks down grease, grime, and bacteria - without the need for harsh chemicals. Our Floor Cleaner also contains a red food-safe dye to help distinguish it easily in busy commercial settings.
What Certifications Does Pureworx Have?
Pureworx is proudly certified by HACCP International (Hazard Analysis Critical Control Point), a globally recognised standard for food safety. This certification confirms that Pureworx is suitable for use in commercial food environments and can be confidently integrated into a food safety programme.
Is Pureworx Food Safe?
Yes. Pureworx is HACCP International certified, meaning it meets strict standards for use in commercial food environments. This certification confirms that Pureworx can be safely used around food preparation areas and integrated into an approved food safety plan.
It’s the ideal cleaning solution for kitchens, restaurants, and food processing sites where hygiene and compliance are essential.
Does Pureworx Have Any Smell or Colour?
Our Pureworx Multi-Purpose Cleaner is completely colourless and fragrance-free, making it ideal for use around food preparation areas.
Our Floor Cleaner is tinted with a red/pink food-safe dye to help distinguish it easily in busy commercial environments. While the standard formula is unscented for food safety compliance, a lightly fragranced version is available for domestic use where food contact is not a concern.
Our Pureworx Sanitiser is green in colour, helping to visually differentiate it from our other products in multi-product cleaning systems.
Each variation is designed with both safety and practicality in mind - ensuring clear identification and suitability for its intended use.
Does Pureworx Kill Viruses and Bacteria?
Pureworx Multi-Purpose Cleaner and Floor Cleaner
Our Multi-Purpose Cleaner and Floor Cleaner have been independently tested and proven to significantly reduce bacterial load on common foodborne pathogens such as Staphylococcus aureus, Escherichia coli (E. coli), and Salmonella choleraesuis - the leading causes of foodborne illness.
However, it is not classified or marketed as a disinfectant or sanitiser and does not make any claims to kill viruses such as Coronavirus.
Pureworx Sanitiser
Our Pureworx Sanitiser is a certified sanitising product. It has been independently tested for its effectiveness in reducing harmful bacteria and meets the necessary standards for use as a surface sanitiser.
It is suitable for commercial kitchens, hospitality venues, and any space where strict hygiene control is essential.
Is Pureworx Australian Made?
Yes, Pureworx is proudly Australian owned and manufactured. Our powerful cleaning solution is produced locally, supporting Australian industry and ensuring the highest quality standards.
While our accessories are sourced globally from trusted suppliers, every bottle of Pureworx is made right here in Australia.
Does Pureworx Have a Shelf Life?
Yes - and it’s impressive. Thanks to our advanced stabilisation process, Pureworx remains effective for up to two years when stored in cool, dark conditions.
This extended shelf-life sets Pureworx apart from typical electrochemical cleaners, offering unmatched convenience, consistency, and reliability with every use.
How To Use Pureworx
Do I need Gloves To Use Pureworx?
Whilst Pureworx is a very safe formulation and for most people is unlikely to cause any issues we recommend protecting your hands whenever you are cleaning - even with Pureworx.
Does Pureworx Work On All Surfaces?
While Pureworx is effective on all surfaces we recommend you avoid spraying onto copper, zinc and untreated aluminium. Light staining of these metals can occur if Pureworx is applied and left for upwards of 30 seconds. While kitchen chopping boards are fine for Pureworx we’d also avoid decorative wooden surfaces including tables and sideboards as usage over time can potentially affect protective coatings and varnishes leading to possible discolouration.
How Do I Care For My Pureworx Waffle Weave and Microfibre Cloths?
Our Pureworx cloths are tough and should be washed on a 60-80 degree wash cycle separately with other microfibre and waffle weave products only.
Use a mild detergent without any bleach or fabric softener and hang to air dry. Correct use will give at least a thousand uses out of one cloth!
How Do I Do a Spot Test?
We recommend a spot test on any new surface to ensure you have the best results with Pureworx. Just spray, wait 30 seconds and wipe away
How Long Does Pureworx Need To Work?
For light surface cleaning - Light Spray leave 20 seconds, Wipe Away
For Heavier Duty (Grease and Bacteria kill) - Full spray and wait for 30 seconds – grease will dissolve. Wipe off with Microfibre Cloth and polish with a dry Microfibre Cloth for best results
Can I Add An Essential Essence for Fragrance?
Yes! As Pureworx is fragrance free, if you would like your cleaner to be scented, you can absolutely add your desired essential oil for fragrance!
Delivery
What Does Delivery Cost?
Delivery Costs are worked out at checkout depending on Location and Order Value.
Where Do You Deliver To?
We deliver Australia wide
How Long Does Delivery Take?
We will endeavour to process your order within 24 hours and dispatch it as soon as possible. You’ll be sent a confirmation email as soon as your order is processed and your shipment handed over to AusPost.
Depending on location you should receive your order within 2-3 business days from handover to AusPost.
Can I Change My Delivery Address After Ordering?
If your order has not yet been dispatched we can amend your delivery address however after dispatching this will not be possible.
Do I Need to Sign For My Order?
Yes, however you can organise for someone else to sign for you on your behalf by leaving their contact details in the order form.
Alternatively you can organise a safe drop off location for your order but note that Pureworx cannot be liable for lost or missing parcels delivered by Aus post
How Can I Track My Order?
Once your order has been processed by Aus post you should receive a tracking number via email. Please allow up to 12 hours for your tracking number to become live. If you are having issues tracking your order, please get in touch via email with info@pureworx.com or use the contact form on our website.